Road Runner Upload Speed Increased for Standard Customers in Rochester, No Change for Turbo

 SAN Loss, Tech Support  No Responses »
Jan 252010
 

Well, stop the cap has the details of basic RoadRunner speed increases for the Time-Warner Cable in Rochester, ny…. (And the region).

My view… Roadrunner turbo isn’t currently worth the $9.99 difference between Standard & Turbo…

The Rochester-Finger Lakes Division of Time Warner Cable has upgraded upload speed for Road Runner Standard service customers, up from 384kbps to 1Mbps effective over the weekend.  Stop the Cap! reader Sergey first noticed a change on Thursday evening, but it took the weekend for the upgrade to make its way across the region.  Standard service is now 10/1Mbps in Rochester, although the Powerboost feature, also included for all Road Runner customers, can create speed test results showing 20-25Mbps download speeds, at least at the start of a file transfer.

The upgrade may make Road Runner Turbo less valuable, as no corresponding increase in upload speed for that package has been noted.  Turbo provides Rochester Road Runner customers with 15/1Mbps service and remains at those speeds.

According to Time Warner Cable’s website, the increase brings Rochester closer to the speeds other nearby cities have.  Buffalo enjoys double the upload speed, however.

  • Buffalo/Western NY:  Standard: 10/1Mbps   Turbo: 15/2Mbps
  • Syracuse/Central NY: Standard: 10/1Mbps  Turbo: 15/1Mbps
  • Albany: Standard: 10/1Mbps  Turbo: 15/1Mbps

If you are not receiving improved speeds yet, unplug your cable modem briefly and plug it back in.

 Posted by Benjamin at 4:47 pm  Tagged with: , , , , ,

No data caps, no DOCSIS 3.0? TWC’s math doesn’t add up

 Computers, SAN Loss  No Responses »
Apr 222009
 

According to Time Warner Cable’s most recent annual report, the company has largely rolled out DOCSIS 2.0 across its hybrid fiber-coax network and ‘plans to deploy DOCSIS 3.0 selectively in its systems during 2009, which will enable TWC to deliver speeds significantly faster than currently achievable.’ But will it?

Alex Dudley, the company’s vice president of public relations, has been tweeting like a madman recently, most of his tweets naturally concerning the data cap issue. When Stacey Higginbotham of GigaOm asked Dudley if the DOCSIS 3.0 rollouts were going ahead apart from the data cap trials, the response was surprisingly pointed—’it was scheduled as part of cbb [consumption-based billing] trial, but we all know how you feel about that.’ Ooh, snarktastic!

Click here to read the rest of this article

 Posted by Benjamin at 3:22 pm  Tagged with: ,

My thoughts on the revised “tiers of service” from TWC.

 Computers, SAN Loss  No Responses »
Apr 102009
 
  1. It’s nice that Time Warner is offering a lesser priced Internet service, but isn’t that what RoadRunner Lite already does? And 1 Gb total download for this lesser level… I’m sorry, but it should be at least 2 Gb…
  2. “Our usage data show that about 30% of our customers use less than 1 GB per month.” Now I’m a techie, we all know that… But I find this hard to believe that this isn’t some bean counter says “950 Mb per month is less than 1 Gb”. Even if the average for that 30% is 800 Mb, a few large Microsoft updates could easily cause someone to exceed 1 Gb. Up sell your services TWC.
  3. So, I will be forced to move from a RoadRunner Standard package at $45/month, to RoadRunner Turbo at $75/month, but now with a Tier limit of 100 Gb per month? And I don’t even know for sure that 100 Gb will cover my use? Or I switch to Earthlink high speed internet for $41.95/month ($29.95/for 6 months) for “up to 7 Mbps”, but no tier/bandwidth cap. Or for 72.95/month for “up to 10 Mbps”.

How can Earthlink offer these services over TWC’s lines, and be making a profit, if TWC can’t?

Does this make sense?

 Posted by Benjamin at 8:29 am  Tagged with: , ,
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