NetNewswire? I have to do what to get support?

Well, I haven’t been usingNetNewsWire in a while, especially since it has a tendency to start spewing Flash errors to the console when hidden…  Or it’s been open for too long, or …..

My last communication with them was via their own dedicated forums, so I was surprised to read from Kirk McElhearn that they are now only supporting NNW via Google Groups public forums, for both paid and non-paid users.

So let me get this straight….

  • I paid for NNW
  • I paid for an “upgrade” when NNW was purchased by NewsGator (if memory serves me correct)

Brent doesn’t seem to be supporting the package, with any significant dedication…  Or at least I have heard of almost no upgrades / updates since June 14th 2010….

While I’m not completely happy, I am almost exclusively dealing with Google Reader now.

Take alook at Kirk’s complaints, I think you might find some good information…  Kirkville » Why Do I Have To Create a Google Account to Get Support for Third-Party Software?.